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Privacy

Privacy policy.

Your case often includes sensitive details. This page explains what we collect, why we need it and what we do with it.

Who we are

Chainsentra is the data controller for personal data collected through this website and our services. Our legal entity and registered address will be listed here before launch.

What we collect

  • Contact details you give us, such as your name, email and country
  • Information about your case, including transaction hashes, wallet addresses and messages you share
  • Technical data needed to run the website securely, such as IP address and browser type

Why we use it

  • To assess and investigate your case
  • To prepare evidence reports and share them with recipients you approve
  • To reply to your messages
  • To keep our services secure

Who we share it with

We share case information only with recipients you approve, such as police, a prosecutor, your lawyer or an exchange's compliance team, and with service providers who help us run Chainsentra under contract. We never sell personal data.

How long we keep it

We keep case data for a fixed period after a case closes, then delete it unless you or a legal process ask us to keep it longer.

Your choices

You can ask to see, correct or delete your data, or object to how we use it. Contact us through the contact page. You can also complain to your local data protection authority.