What we will never ask for
- Your seed phrase or private keys
- Passwords or one-time codes
- Remote access to your computer or phone
- Payment in cryptocurrency
How we protect case details
- Case files are encrypted in transit and at rest.
- Access is limited to the investigators on your case and their supervisors.
- Every access to a case file is logged.
- Staff complete security and privacy training every year.
Reporting a security issue
If you've found a vulnerability in our website or services, please tell us through the contact page and choose “Something else”. Please don't test against other people's data.