A signed code of conduct
Every investigator signs it, including how evidence is handled.
What we'll do, and what we'll never claim.
People who lose funds to fraud are often targeted twice. We'd rather be clear with you than sell you hope.
We will
- Trace your funds with professional tools and a certified investigator.
- Tell you honestly what's traceable before you spend anything.
- Give you a written quote before any paid work starts.
- Hand our findings to whoever can act: police, prosecutors, lawyers or exchanges.
We will never
- Promise that your funds will be returned. Only police and courts can do that.
- Charge an upfront "recovery fee" or ask you to pay in crypto.
- Ask for your seed phrase, private keys or wallet access.
- Contact you first, out of the blue, offering to return funds.
Beware of fake recovery services
If someone contacts you promising to return your crypto for a fee, it is almost certainly a second fraud. Anyone claiming to be from Chainsentra can be checked on our verification page.
How we keep this promise
Verifiable investigators
Check any investigator's ID on our verification page.
Published prices
Fixed fees, quoted in writing before any paid work.